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Bermuda Investment Advisory Services Ltd. (BIAS) is seeking an IT Support Specialist. This hands-on role is responsible for all aspects of IT including network, system, desktop and end user support as well as database management and reporting. This is a part-time position with an average of 15 to 20 hours a week and additional hours as required. The successful candidate will have excellent time management skills and ensure the smooth performance of all IT equipment/software and IT services.

Responsibilities and Hands-On Duties:

IT Network/Security duties include:

  • IT security – implement/replace/management firewalls; anti-spyware, anti-virus programs etc. along with security alerts to staff
  • Server maintenance and backups (AD, DNS & WSUS, GPO, – patch management, trouble shooting/support
  • Network support & maintenance of LAN and WAN, ensuring connectivity between Bermuda & overseas offices.
  • Manage and troubleshoot desktops, mobile and audio-visual devices, printers, fax/ scanner, video surveillance monitoring
  • Software management in timely and efficient manner
  • Setup monitoring to regularly assess functioning of hardware and systems as well as data integrity and application performance.

Administrative Duties:

  • IT vendor and contract management (RFI/ RFP lifecycle, contract maintenance)
  • Assist with Business Continuity Planning such as to maintain the Disaster Recovery Plan ensuring regulatory requirements are met and ensure appropriate system redundancies are in place;
  • provide advice on areas of risk as appropriate.
  • Keep IT documentation up to date - systems/ hardware/ mobile devices/ software/ warranty documentation
  • Execute IT self-audits on a regular base
  • Provide weekly status reports to Senior Management
  • Manage security card issuing process
  • Support and train end users for applications such as Crystal Reports, MS Goldmine, ACT, Office and Outlook, and our proprietary trade management system.

Educational and Work Requirements include:

  • University degree in the field of computer science, management information science, with five years experience in data systems administration with Microsoft Certified Solutions Associate.
  • Proven experience with Microsoft SQL system management and the ability to create and use complex SQL queries for data analysis.
  • Proven experience in network management, active directory and support of a Microsoft environment including Microsoft Office 365.
  • Experience in LAN/WAN, TCP/IP, DNS, VPN, Network Security including the ability to configure workstations, administer Network.
  • Understanding the investment industry including financial markets and securities is preferred, but not required.
  • Experience with vendor and contract management independently advance system improvements as well as monitor and update software contracts.

Please submit a detailed resume to:

Human Resources, Bermuda Investment Advisory Services Limited.

2nd Floor Wessex House, 45 Reid Street, Hamilton HM11, Bermuda

or email: hrrecruiting@bias.bm

Closing Date: July 9, 2018

BIAS is an equal opportunity employer,

Licensed to conduct investment business by the Bermuda Monetary Authority

© Copyright Bermuda Investment Advisory Services Limited and BIAS (Cayman) Limited, 2018. All rights reserved.